Privacy Policy
This Privacy Policy explains how BLK LUMBRJCK, LLC collects, uses, shares, and protects personal information when you visit our website, register for courses, make a purchase, join a webinar, submit a form, or interact with our services.
1. Company Information
Company Name: BLK LUMBRJCK, LLC
Website: www.blklumbrjck.com
Email: support@blklumbrjck.com
Mailing Address:
1000 Main St Ste 2300 PMB 1013
Houston, TX 77002-6353
United States
2. Scope of This Policy
This Privacy Policy applies to information we collect through:
- our website and landing pages;
- course registration and checkout pages;
- contact and inquiry forms;
- webinar registration and attendance systems;
- customer support communications;
- email marketing and waitlists;
- analytics, pixels, cookies, and similar tracking tools;
- social media pages, advertising interactions, and connected campaigns.
3. Information We Collect
A. Identifiers and Contact Information
- full name
- email address
- phone number
- mailing or billing address
- company name, if provided
- account or customer identifiers
B. Registration and Course Information
- course selections
- registration details
- webinar enrollment information
- attendance data
- completion records
- certificate-related information
- professional or licensing-related details you provide for course administration or reporting
C. Payment and Transaction Information
- order history
- purchase details
- billing details
- payment status
- limited payment-related information provided through our checkout tools
We do not ordinarily store full payment card numbers on our own systems. Payment transactions are typically processed by third-party payment providers.
D. Device and Usage Information
- IP address
- browser type
- device type
- operating system
- referring pages
- pages viewed
- clicks and navigation behavior
- dates and times of visits
- approximate geolocation inferred from IP address
- log and diagnostic information
E. Communications and Submission Information
- messages you send through contact forms
- emails and support requests
- survey responses
- uploaded documents or information you voluntarily provide
F. Cookie, Pixel, and Tracking Information
- cookies
- session identifiers
- analytics tags
- Meta Pixel data
- Google Ads tracking data
- similar technologies used to understand traffic, behavior, and ad performance
G. Social Media Information
If you interact with us on TikTok, Instagram, or Facebook, we may receive information you choose to make available through those platforms, such as your public profile details, messages, comments, ad engagement, and other interaction data made available under the platform’s settings and terms.
4. How We Collect Information
We collect information:
- directly from you when you fill out forms, register for a course, make a purchase, request support, subscribe to updates, or communicate with us;
- automatically through cookies, pixels, analytics tools, and server logs when you browse or interact with our Services;
- from vendors and service providers that help us process payments, manage communications, host services, or analyze performance;
- from social media and advertising platforms when you engage with our content, ads, or pages.
5. Why We Use Your Information
We use personal information for the following business and commercial purposes:
- to operate, maintain, and improve our website and services;
- to process purchases, registrations, and transactions;
- to send confirmations, receipts, webinar links, reminders, and service-related messages;
- to administer courses, attendance, completion tracking, certificates, and related reporting;
- to respond to inquiries and provide customer support;
- to analyze site traffic, advertising performance, and user behavior;
- to personalize and improve website content and marketing;
- to detect fraud, abuse, security incidents, and unauthorized activity;
- to comply with legal, tax, regulatory, contractual, and recordkeeping obligations;
- to send promotional or marketing communications, where permitted by law.
6. Legal Bases for Processing
If GDPR or similar laws apply, we process personal data on one or more of the following legal bases:
- Performance of a contract when processing is needed to provide courses, registrations, purchases, webinar access, or customer support;
- Legal obligation when processing is required for tax, accounting, legal, compliance, or regulatory reasons;
- Legitimate interests when processing is reasonably necessary for business operations, security, analytics, fraud prevention, service improvement, and communications;
- Consent where required, including certain marketing activities and certain non-essential cookies or tracking technologies.
8. Do Not Track and Global Privacy Control
Some browsers offer a “Do Not Track” setting. At this time, there is no universal standard for responding to all Do Not Track signals, so our Services may not respond to them consistently.
Where required by applicable law, we will honor valid opt-out preference signals, including recognized Global Privacy Control signals, as requests to opt out of the sale or sharing of personal information where those rights apply.
9. Vendors and Third Parties We Use
We may disclose personal information to service providers, contractors, and third parties that help us operate our business. Based on our current stack, this may include:
- Microsoft
- Gmail / Google
- Squarespace
- Squarespace Payments
- Zapier
- n8n
- Netlify
- GitHub
- Anthropic
- OpenAI
- HubSpot
- Google Ads
- Meta Pixel / Meta
- TikTok
These providers may help us with website hosting, payments, forms, analytics, email delivery, workflow automation, customer communications, AI-supported operations, ad measurement, remarketing, webinar administration, and business operations.
We may also disclose information:
- to legal, accounting, insurance, and professional advisors;
- to regulators, courts, law enforcement, or government agencies when legally required;
- in connection with a merger, acquisition, financing, restructuring, or sale of all or part of our business.
10. Sale or Sharing of Personal Information
We do not sell personal information for money.
Because we use advertising and tracking tools such as Google Ads and Meta Pixel, some data use may qualify as “sharing” under California privacy law when personal information is used for cross-context behavioral advertising. If that law applies, you may have the right to opt out of that sharing.
11. Retention of Information
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- providing requested services;
- maintaining customer, transaction, and course records;
- handling disputes and support issues;
- complying with legal, accounting, tax, and regulatory obligations;
- protecting our business and enforcing agreements.
Retention periods vary depending on the type of information and the purpose for which it was collected.
12. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of storage or transmission is completely secure. Because of that, we cannot guarantee absolute security.
13. International Users and Data Transfers
If you access our Services from outside the United States, your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate.
Where required by applicable law, we will take appropriate steps to use a lawful transfer mechanism for international personal data transfers.
14. Your Privacy Rights
A. GDPR Rights
If GDPR applies, you may have the right to:
- access your personal data;
- correct inaccurate or incomplete data;
- request deletion of your data;
- restrict certain processing;
- object to certain processing;
- request portability of your data;
- withdraw consent where processing is based on consent;
- lodge a complaint with a supervisory authority.
B. California Privacy Rights
If you are a California resident and the law applies, you may have the right to:
- know what categories of personal information we collect;
- know the sources of that information;
- know the business or commercial purposes for collecting, using, disclosing, selling, or sharing it;
- know the categories of third parties to whom we disclose it;
- request access to specific pieces of personal information;
- request deletion of personal information, subject to exceptions;
- request correction of inaccurate personal information;
- opt out of the sale or sharing of personal information;
- not receive discriminatory treatment for exercising privacy rights.
15. How to Exercise Your Rights
To submit a privacy request, contact us at:
Email: support@blklumbrjck.com
Mail:
BLK LUMBRJCK, LLC
1000 Main St Ste 2300 PMB 1013
Houston, TX 77002-6353
United States
Please provide enough information for us to verify your identity and understand your request.
We may verify your identity before completing certain requests, request additional information where reasonably necessary, deny requests where permitted by law, and use an authorized agent process where applicable and legally permitted.
16. Marketing Emails and Communications
You may opt out of promotional emails by clicking the unsubscribe link in the email or by contacting us directly.
Even if you opt out of marketing messages, we may still send service-related communications such as order confirmations, receipts, webinar links, reminders, support messages, certificate or course completion notices, and legal or policy updates.
17. Third-Party Links and Platforms
Our Services may link to third-party websites, payment systems, social platforms, webinar tools, and external services. We are not responsible for the privacy or security practices of those third parties. Their own terms and privacy policies apply.
18. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without the legally required consent, we will take steps to delete that information as required by law.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” or “Last Updated” date above.
If material changes are made, we may provide additional notice where required by law.
20. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
BLK LUMBRJCK, LLC
support@blklumbrjck.com
1000 Main St Ste 2300 PMB 1013
Houston, TX 77002-6353
United States
21. Short Notice at Collection
Notice at Collection: We collect personal information such as your name, contact information, transaction details, course registration data, device and usage data, and communications data to provide services, process payments, administer courses and webinars, send confirmations and reminders, improve our website and marketing, and comply with legal obligations.
We may use cookies, Google Ads, Meta Pixel, and similar tools for analytics and advertising. We do not sell personal information for money.