Ethics Live: Complaints and the Regulator Mindset
What TDI Is Actually Looking For When They Open Your File. Understand what triggers a TDI investigation, what creates exposure, and exactly what documentation habits close complaints before they escalate. Live on Microsoft Teams. Same-day certificate and TDI roster submission handled after verified completion.
About This Course
Most adjusters never think about a complaint investigation until the letter arrives. This course changes that. Learn how TDI investigators evaluate files, what creates exposure, and exactly what documentation habits close complaints before they escalate.
What It Is
- Live Microsoft Teams session
- 1 CE credit — classroom-equivalent
- Ethics-focused complaint investigation instruction
- Regulator-mindset documentation habits
Who It's For
- Texas adjusters needing an ethics hour
- Adjusters concerned about complaints or audits
- Supervisors reinforcing compliance standards
- Adjusters who want defensible files
What's Included
- Live instruction (attendance verified)
- Completion certificate — same day
- Same-day Sircon roster submission
- Post-course support access
Not the right fit? If ethics is still missing entirely, if your gap is larger than one hour, or if your deadline requires rescue-level handling, go to Emergency CE or the 6-Credit Block instead.
What Happens After You Register
- 1 Payment confirmation is sent. You receive an order confirmation at the email address used at checkout. Keep this for your records.
- 2 Webinar access is sent by email. Your Microsoft Teams join link is delivered separately. Check your spam folder if you don't see it before the session. Direct join link: Join on Microsoft Teams →
- 3 Attendance is required. You must be present for the full live session. Partial attendance does not satisfy the 1-credit requirement.
- 4 Certificate and reporting handled after verified completion. Your certificate is issued and your completion is submitted to TDI via Sircon the same day the session ends. Transcript posting timing is controlled by TDI — allow standard processing time after submission.
Pricing
Choose the rate that matches your situation. Both options are for the same live session.
Reporting & Certificates
Completion is submitted to TDI via Sircon the day of the session. Your certificate is issued the same day. If your transcript is not updated within a few business days, contact support with your course code, completion date, and license number before re-registering. Do not re-book before checking.