Get the right
help fast.
Use support for class-selection help, certificate status, certificate corrections, transcript questions, reporting questions, and deadline-driven student support.
Tell us what you need.
You do not need more noise. You need the right next step. Tell us what you need help with, and we will route you to the right support lane.
Choose your lane.
Not sure what to book? We help you figure out whether you need ethics, classroom-equivalent hours, a fill-in class, or a full bundle.
Get Class Help →Finished a class and need to confirm where things stand? Start here.
Check Certificate Status →If a certificate needs a correction, send the exact issue and the corrected information.
Request Correction →If your hours are not showing yet, use this path first before escalating.
Get Reporting Help →If your expiration date is close, do not guess. Start here and we will route you to the fastest compliant class path.
Get Emergency Help →Texas providers have up to 30 days to report course completions and up to 30 days to issue certificates of completion. TDI tells students to contact the provider first if completed credits are not yet showing. (Texas Department of Insurance)
Texas says CE must be completed before midnight Central Time on the expiration date to avoid fines, and late-hour fines can apply if you are short. (Texas Department of Insurance)
Start support request.
Give us the details and we will route your request to the right lane. Include as much information as you have.