Student Support
Need help? Start here.
Class help, certificate status, corrections, reporting questions, refunds, and close deadlines. Pick what you need below.
TDI Provider No. 235277
Texas Adjuster CE
Certificates & roster after verified completion
What do you need?
Pick the one that matches your situation.
Class Help
Refunds
Pick a Class
Not sure what to book? We help you sort ethics vs. general hours.
Email us → CertificateCertificate Status
Finished a class and need to confirm where it stands?
Email us → CorrectionFix a Certificate
Send the exact issue and the corrected information.
Email us → ReportingHours Not Showing
Hours not posted yet? Start here before escalating.
Email us →Refunds & Reschedules
See the refund, reschedule, no-show, and cancelled-class policies, then contact support.
View refund policy →Send a support request
Email us with the details below and we route you to the right lane.
Include this in your email
The more you include, the faster we can help.
- Full name
- Email and phone
- Texas adjuster license number
- Course name or code
- Completion date (if any)
- License expiration date (if deadline is close)
- What you need (class help, certificate, reporting, refund)
- A short description of the issue
Email Support
You can always reach us directly at support@blklumbrjck.com.