Get the right help
fast.
Use support for class-selection help, certificate status, certificate corrections, transcript questions, reporting questions, and deadline-driven student support.
Same-day course completion certificate. Same-day roster submission to Sircon when completed before cutoff. State posting times vary and are controlled by the Texas Department of Insurance.
Trust Strip
Support built for real renewal pressure.
This page is not filler. It is the student-help layer that keeps class decisions, certificates, and reporting questions from turning into deadline problems.
Why This Matters
You do not need more confusion.
Support needs to do one job well: identify the issue, route it correctly, and reduce the chance that a small problem turns into a renewal mess.
What students should know: Texas providers can have reporting and certificate windows. If completed credits are not showing yet, the provider is the first stop before escalation.
Class Selection Help
Not sure what to book? We help you figure out whether you need ethics, classroom-equivalent hours, a fill-in class, or a full bundle.
Certificate Status
Finished a class and need to confirm where things stand? Start here before you guess or double-book something you do not need.
Certificate Correction
If a certificate needs a correction, send the exact issue and the corrected information so it can be fixed cleanly.
Emergency Deadline Help
If your expiration date is close, do not guess. Start here and we will route you to the fastest compliant class path.
Support Lanes
Choose the lane that matches the issue.
Each lane is built to reduce one kind of friction. Pick the one that fits. If you are not sure, use the support request form and choose “I am not sure what I need.”
Class Selection Help
Use this if you need help choosing between ethics, a fill-in class, a 6-credit block, a 12-credit weekend, or the 24-hour bundle.
Get Class HelpCertificate Status
Use this if you completed class and need to confirm whether your certificate was issued or whether the next reporting step is still in process.
Check Certificate StatusCertificate Correction
Use this if a name, license number, course code, date, or other completion detail needs to be corrected and reissued cleanly.
Request CorrectionReporting / Transcript Question
If your hours are not showing yet, use this path first before escalating. We can separate provider action from state processing time.
Get Reporting HelpEmergency Deadline Help
Use this when your expiration date is close and you need the shortest clean path that still stays inside compliance language.
Get Emergency HelpNot Sure What You Need
Use this if you do not know whether the problem is class selection, ethics, certificate timing, reporting, or a deadline issue.
Start HereWhat This Page Solves
What support should help you do.
The right support page should stop repeat questions, lower panic, and move the student toward the correct next action.
Separate class choice from reporting issues.
Not every problem is a missing credit. Some are simply wrong path, wrong class, or wrong expectation.
Identify what documentation matters.
License number, course code, completion date, and the exact issue help support move faster and cleaner.
Handle deadlines without fake promises.
Emergency help should move quickly but still avoid promises about instant state transcript posting.
Send the student to the right next page.
Some students need support. Others just need ethics, a bundle, or an emergency booking page.
Use support when the next step is unclear. If the next step is already obvious, move directly to the matching class page instead of slowing yourself down.
Support Snapshot
Every detail you need before you submit.
Support Details
- Use for class-selection help, certificate issues, reporting questions, and deadline support
- Designed for Texas adjuster CE students
- Built to route requests cleanly instead of forcing email back-and-forth
What to Include
- Your full name and email
- Texas license number
- Course name or code if known
- Completion date if you already attended
- The exact issue, not a guess
Completion / Reporting Notes
- Same-day course completion certificate
- Same-day roster submission to Sircon when completed before cutoff
- State posting times vary and are controlled by the Texas Department of Insurance
- Do not wait until the last minute if you can avoid it
Before vs After
The difference between guessing and routing it right.
Authority
Built by people who know what a defensible file looks like.
Who This Is For
Use this page if you are any of these students.
Late-cycle renewer
You are close to expiration and need the fastest compliant path without guessing.
Unclear on ethics
You are not sure whether ethics is still missing and need route help before booking.
Certificate checker
You finished class and need to confirm whether the certificate was issued or needs correction.
Reporting watcher
You want to know whether the issue is still inside normal provider or state processing time.
Fill-in buyer
You only need a small number of hours and want to avoid overbuying the wrong option.
Bundle candidate
You need enough hours that support should route you straight to a larger block or full bundle.
Correction requestor
A name, license number, or class detail is wrong and you need a clean correction request path.
Not-sure student
You do not know what lane fits. That is exactly what this page is for.
Support Request
Tell us what is wrong once.
This form is structured to reduce back-and-forth. If you know the course code, include it. If you do not, give the best information you have and choose the closest issue type.
Start Support Request
This is a static HTML form shell. If you host on Netlify, the form is already set up for Netlify Forms capture.
What students should know
Use these points to set expectations before someone submits a request.
- Most Texas adjusters renew with 24 CE hours every two years, including 3 ethics hours.
- At least half of the required hours are typically classroom or classroom-equivalent.
- Providers can have certificate and reporting windows.
- Completing CE before midnight Central Time on the expiration date matters if you are close.
- Waiting until the last minute increases risk even when the provider moves fast.
Related Paths
If support is not the issue, go to the right page now.
Support should also route people out quickly when the answer is actually a booking page.
Emergency CE
Deadline close? Use the emergency path instead of hoping a normal route will be enough.
Book Emergency CE24-Hour Bundle
Need the shortest clean path to full renewal? Go straight to the full bundle.
Choose the 24-Hour BundleFAQ / Reporting
Need general questions answered first? Review the FAQ and reporting expectations.
See FAQFAQ
The questions students ask before support.
Will my credit show in Sircon right away?
No promise should be made that state posting happens instantly. Same-day provider action and state posting are not the same thing.
Should I use support if I only need ethics?
If you already know you only need ethics, go straight to the ethics page. Use support when the path is still unclear.
What if I joined class and stepped away?
Use support with the course code and date so attendance and completion requirements can be reviewed correctly.
What if my certificate has the wrong detail?
Use the certificate correction lane and provide the exact wrong detail plus the corrected information.
What do I need to include in the request?
Your full name, email, license number, course code if known, completion date if applicable, and a clear description of the problem.
What do I need to know before my license expires?
If your deadline is close, act now. Do not rely on last-minute guesses or on state posting happening instantly.
Get Started
Need the next step clearly? Choose the Bear.
Use support if the right path is unclear. Use class pages when the answer is already obvious. Either way, move now instead of letting the issue sit.