SIU Referral Workshop
An SIU referral made without documentation looks like delay. Made without legitimate basis, it's an unfair claims practice. This course teaches the legal trigger standard, how to document a referral correctly, which prompt pay obligations continue during SIU review, and how to communicate with insureds when an investigation is active — without saying the wrong thing. Live on Microsoft Teams. Same-day certificate and TDI roster submission handled after verified completion.
Why two registration levels? Standard is normal registration handling. Rescue is for tight deadlines and moves the student to priority manual review, priority check-in, and first-in-line same-day roster submission after verified completion when completed before cutoff. State transcript posting still depends on TDI processing.
About This Course
SIU referrals are not optional when fraud indicators exist — but they're not unlimited either. This course covers the legal trigger standard for referral in Texas, how to document the decision correctly, which Chapter 542 deadlines continue to run during SIU review, and what adjusters can and cannot tell insureds when a claim is under investigation.
What It Is
- Live Microsoft Teams session
- 1 CE credit — classroom-equivalent
- Ethics-focused SIU referral instruction
- Documentation and communication standards under investigation
Who It's For
- Texas adjusters who handle claims with fraud indicators
- Adjusters who have used SIU referrals incorrectly or defensively
- Supervisors reinforcing referral documentation standards
- Any adjuster who wants to know the exact line between referral and delay
What's Included
- Live instruction (attendance verified)
- Completion certificate — same day
- Same-day Sircon roster submission
- Post-course support access
Not the right fit? If you need a different topic, more than one hour, or a rescue-level option for a tight deadline, go to Emergency CE or Texas CE Classes instead.
What Happens After You Register
- 1 Payment confirmation is sent. You receive an order confirmation at the email address used at checkout. Keep this for your records.
- 2 Webinar access is sent by email. Your Microsoft Teams join link is delivered to the email address used at checkout. Check your spam folder if you don't see it before the session.
- 3 Attendance is required. You must be present for the full live session. Partial attendance does not satisfy the 1-credit requirement.
- 4 Certificate and reporting handled after verified completion. Your certificate is issued and your completion is submitted to TDI via Sircon the same day the session ends. Transcript posting timing is controlled by TDI — allow standard processing time after submission.
Pricing
Choose the rate that matches your situation. Both options are for the same live session.
Reporting & Certificates
Completion is submitted to TDI via Sircon the day of the session. Your certificate is issued the same day. If your transcript is not updated within a few business days, contact support with your course code, completion date, and license number before re-registering. Do not re-book before checking.
Next in the Weekend Rotation
Pulled from the current weekend schedule so you can see what's coming next in the live rotation.
Want the full catalog in one place? Use the Texas CE Classes hub for grouped course rails and direct page links.
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